Patient Outcome Manager
Company: AMEN CLINICS, INC., A MEDICAL CORPORATION
Location: Scottsdale
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Amen Clinics are outpatient
health care clinics that have been providing mental wellness
strategies to patients of all ages since 1989. We offer
patient-first experiences and customized solutions to an array of
behavioral and psychiatric conditions. Amen Clinics employs an
array of healthcare professionals across our nationwide locations,
including: psychiatrists, integrative physicians, nutritionists,
therapists and wellness coaches. These practitioners have diverse
educational backgrounds and specialties and are skilled at treating
patients in the least harmful, most effective means possible. We
use all the tools available to us to help make brain health happen.
We believe that a better brain always leads to a better life and
that achieving our mission will help to prevent and alleviate
suffering, not only for individuals, but also for generations of
individuals. The Patient Outcome Manager is the first therapeutic
contact a patient has with the Amen Clinic and is responsible for
establishing a positive rapport with the patient. You will be
providing comfort and care for each patient and his/her family
during the initial inquiry to help achieve the best possible
experience for each person who passes through the clinics’ doors.
You will also establish a supportive coaching relationship with the
patient as they implement their treatment recommendations. The
Patient Outcome Managers is caring, conscientious, and empathetic
as patients share sensitive information with them. In addition, you
must have the ability to tailor each interview to responses and
symptoms patient has identified on their questionnaire, and tailor
the follow up coaching sessions and patient check ins to their
treatment recommendations. Essential Duties & Responsibilities:
Explain the procedures that will be occurring during the scheduled
appointments. Assess paperwork provided by the patient. Answers
provided on the intake paperwork are clarified with the patient and
transferred to the history report. A complete description of the
current symptoms, length of time they have been in existence, and
how they have affected the patient’s life. Gather information on
medical history, past psychiatric history, education, profession,
family history and drug/ alcohol history that will help doctor to
accurately diagnose and treat the patient. Perform mental status
exams, score checklists and include results the prepared report. Be
able to complete the history appointment in no more than two hours,
with completely typed report available shortly after conclusion of
appointment. Review treatment recommendations with patient and
answer questions about the physician report. Assess patient’s needs
and provide relevant support. Assist with various duties or work on
special assignments as time permits. This job description is
subject to change at any time by management. Qualifications,
Knowledge, Skills & Abilities: Good Interpersonal skills and
positive references. Bachelor’s Degree in psychology or related
field is required. Mental Health/intake experience and familiarity
with medical terms and office operations is preferred. Proficient
with Microsoft Word, Excel, Type 45-50 wpm. Excellent written and
verbal communication skills. Ability to work independently and in a
team environment. Ability to manage time and priorities.
Interactions: Interacts frequently with patients, clinic personnel
and outside referral sources. W ork Environment: The work
environment described here are representative of those that an
employee encounters white performing the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment The noise level
is usually moderate
Keywords: AMEN CLINICS, INC., A MEDICAL CORPORATION, Casa Adobes , Patient Outcome Manager, Healthcare , Scottsdale, Arizona
